LTD Management
Logistics & Supply Chain Management Consulting Global Solutions That Work



Due diligence is an analysis of a companies activities and records as a key step in the acquisition, or potential acquisition, of a business. This review is done whether the company being bought is a small, private one or is a multi-national corporation.

What differs between those two is the number of topics and records to be investigated. Basic points often include:

Each of these topics can be further broken down with more details. The purpose is to assess the company to determine if it is worth acquiring and at the price being offered.

Despite the effort, due diligence does not always succeeded at its purpose. The challenge with the due diligence will intensify going forward as the cost of credit increases. Cheap credit was a factor in many M&A's. As the global economy and credit markets rebound and evolve, easy, low-cost financing will not be as plentiful as it once was. Private equity and other capital sources will put increased emphasis on performing due diligence properly.

There is a general problem with the acquisition analysis with using the past to predict future results. But that is not the only issue. The traditional approach to due diligence is suitable for a general company doing all its business and operations in one country. That view is not realistic for most companies that source offshore, have factories in other countries, sell nationwide and to customers in different countries and compete against companies headquartered in China, India, Germany and other locations in the world. Cross-border is the real world for manufacturers, wholesalers, retailers and platform companies.

What the new business reality has and what is missing in the classical view of due diligence is supply chain management (SCM). Supply chain management as a specific, vital part of due diligence has been overlooked, treated as a hidden side of operations or lightly regarded. Supply chains exist both internally and externally with companies which also makes them complex. The failure to properly examine supply chains cannot continue as the costs for acquisitions increases and with that, the importance of performing due diligence correctly.

Supply chain management is often the largest cost operation with purchasing, inventory, transport, warehousing and technology to effectively manage the complex supply chain entity. Add in the service impact for supply chains that extend from suppliers factories through to customers' warehouses or to store shelves.

The need is to evaluate the entire supply chain, not just select areas or functions within the supply chain. Otherwise firms will miss the forest for the trees. They will not see or will fail to understand symptoms versus problems or cause versus effect.

Supply chain management impacts market position and differentiation; company strategy success; operating costs and operating margins; use of working and general capital; lean operations and the removal of the waste of time and raw, in-process and finished goods inventories; and global responsiveness. Performing due diligence with regards to supply chain management is more than looking at supplier invoices for "cheap" prices, or at what transport carriers are used and the contracts, or how warehouses operate.

Due diligence for SCM should include, from a high level with drill down. It should also include a trend analysis of these measures. -

  1. Inventory analysis. Assess total dollars tied up, turns overall and detailed as to ABC classification and as to customer and market segmentation. In-transit inventories should also be recognized, especially with regards to international sourcing and procurement, intra-company transfers and customer sales.
  2. Outsourcing. Analyze how providers perform, overall and individually. The drill down of outsourced service providers should include a litmus for Sarbanes Oxley.
  3. Cycle time. Determine the time from purchase order issued through to payment received from the customer for his purchase. This is a critical measure for profitability and for cash flow. Supply chain management is central to the time.
  4. Customer service. Analyze how what percent of customer orders are shipped complete, accurate and delivered on time. Also look at lost sales from stockouts or having to make multiple shipments for each customer order, especially where a company has many dollars tied up in inventory and has poor inventory turns.
  5. Supplier performance. Determine how well suppliers perform, overall and for key vendors, as to delivering on time, accurately, completely and as to quality.
  6. Forecasting accuracy. Offshore sourcing adds to the lead time for replenishing inventory. Additional lead time adds to the challenge of forecasting accuracy. Longer stocking/restocking has a significant impact for products with short product life cycles and for inventory levels and customer service.
  7. Risks. Identify offshore manufacturing and sourcing has potential supply and other risks. These risks should have been defined and proper mitigation steps have been taken.

Due diligence actions can tell what has happened. The next challenge is to determine why they happened. What is controllable and can be corrected? This work could include:

Investigation of supply chain management has generally been overlooked with due diligence, despite its costs and impact on company operations and performance. Many times outdated standards have been used for today's globally active and competitive companies. Increased costs of acquisition capital should drive the need for better due diligence with a hard analysis of a company's supply chain.